Each individual is unique. An individual’s thoughts are guided by his/her past experiences, education and culture. These bring distinctiveness in the thought-process as well as in the behavioral expressions of the individual. In present organizations we have workforce hailing from diverse backgrounds and they are required to leave behind all these differences and work in teams to achieve organizational objectives.
No two individuals will have the same opinion on a common topic. But if one has to work in teams one is expected to sort out the differences and come to a consensus.
But, how to sort differences?? For this, one needs to develop certain skills for handling differences of opinion. This in management language is called “conflict-management techniques”. This kind of skill is not restricted to working professionals only. It is an essential pre-requisite for each and every person or else we need to develop the skill.
Herein are 4 fundamental things you are required to do to improve your conflict management skills:
- Understand yourself .
- Manage yourself
- Understand others.
- Manage others.
The more you reflect on these will help you to be a better individual. You will be able to tackle situations and handle people effectively and thus contribute towards your growth as well as the growth of the organization.
Ms. Ipsita C. Patranabis
(Globsyn Business School)
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