In HR it is important to have a policy for developing competencies. Dreyfus and Dreyfus have introduced a language of the levels of competence development. The levels are: - Novice: Rule based behaviour, strongly limited and inflexible.
- Experienced Beginner: Incorporates aspects of the situation.
- Practitioner: Acting consciously from long term goals and plans.
- Knowledgeable Practitioner: Seeks the situation as a whole and acts from personal conviction.
- Expert: Has an intuitive understanding of the situation and zooms in on the central aspects.
- Virtuoso: Has a higher degree of competence, advances the standards and has an easy and creative way of doing things.
- Maestro: Changes the history in a field by inventing and introducing radical innovations.
The process of competence development is a lifelong series of doing and reflecting. And it requires a special environment, where the rules are necessary in order to introduce novices, but people at a more advanced level of competence will systematically break the rules if the situation requires it. This environment is synonymously described using terms such as learning organisation, knowledge creation, self organising and empowerment.
Contributed By:
Prof. D. P. Chattopadhyay
(Globsyn Business School)
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